FAQ: Food OEM in Vietnam and How Our Service Works

About the service

What do you do? We introduce brands to food manufacturers in Vietnam and manage the early stages with you. See How it works.

Why can’t I see factory contact details? We keep them private. Factories receive qualified, prepared enquiries, and you get faster answers from several factories with one brief.

Can I contact a factory myself? Introductions are arranged through us, after the agreement stage.

What does it cost? Submitting an inquiry is not a commitment. We explain how we are paid before you sign any agreement.

How fast do you reply? Within one business day.

Which languages do you work in? English and Japanese. Factory communication is handled by us.

About making food in Vietnam

What can be made in Vietnam? Coffee and tea, fruit and nuts, sauces and seasonings, confectionery and snacks, health and nutrition products, beverages, noodles and rice products, and frozen, seafood and ready meals. See the factory database.

What are typical minimum orders? They vary by product and line. See low MOQ guide.

What is the difference between OEM, ODM and private label? See OEM vs ODM vs private label.

Which certifications should I ask for? It depends on your market. See certifications compared.

Can you help with import or export paperwork? We can support documents and point you to the relevant rules, but we are not a customs broker or a law firm. See the guides for Japan (Japanese), the US and the EU.

Are the factories verified? Directory profiles show the level of verification for each factory. We ask factories for documents and encourage you to verify certificates yourself. See 20-point checklist.

Confidentiality

Will you share my recipe? Not without your permission. Tell us if you need an NDA before sharing details; we sign one before introductions.

What do you do with my data? We use it to respond to your inquiry. See the privacy policy.

Request an introduction